In order to better meet the personalized needs of customers, improve user experience, and create greater value for users. Oceano launched "A+ dense seam tiles" in September 2021, combined with a large service system aimed at meeting user needs. After upgrading the two cores of supply chain and service, it finally created the "A+ space delivery service system". From product elements to overall space, from space solutions to overall space delivery, we are always committed to bringing users a better and higher-quality living experience. In order to deliver a higher standard "A+ space delivery" system to every user and bring the ultimate experience to customers, Oceano empowers terminal service upgrades with "practical assistance and training".
On December 10, the three-day "Oceanno A+ Space Delivery to Store Assistance Special Training Camp" Hengshui Station was successfully concluded. More than 30 people from Hengshui Oceano Terminal store managers, shopping guides, Mercure housekeepers, and close-fitting craftsmen participated in this special training camp. This training aims to promote Oceano's A+ space delivery strategy of "more practical design plans, more standardized construction sites, and more worry-free decoration for owners". In order to deeply interpret the ever-changing personality of home space, it integrates the beauty of nature, the beauty of humanity, etc. Elements, integrated into fashionable, elegant and noble material aesthetics, and the implementation of goals such as conveying the aesthetic essence of high-end ceramic tile customization.
This special training mainly focuses on "A+ space delivery service system", "Oceanno dense seam paving marketing and promotion", "Oceanno dense seam paving technology" and other three areas. Detailed interpretation of each dimension, sharing and in-depth discussion on comprehensively improving terminal capabilities from promotion, marketing, construction, management, service, after-sales, etc., so that students can have a better knowledge and understanding of A+ space delivery, and gain the trust of students and dealers unanimously approved.
In order to test the training results, the special training camp sets different assessment standards according to different positions. Finally, the studentsThey all hope that they can successfully complete the assessment and meet the delivery standards based on the teacher's explanations and demonstrations, as well as the students' active interaction and mutual learning.
After theoretical study and observation of drills, the trainees were divided into groups for practical drills. Lecturers were also arranged to answer questions for the trainees on site. At the same time, in order to allow the trainees to better grasp the content of this training, after the theoretical study and practical learning, the trainees conducted theoretical examinations and leveling of dense joint paving technology, floor joint paving and wall joint paving. practical assessment. During the practical assessment process, the training instructor scores and accepts the students' paving steps.
Finally, through three days of theoretical knowledge training and practical demonstrations, and combining the students' theoretical knowledge and practical assessment results as the assessment criteria, the assessment was finally completed and the certification standards were met. For students who meet the certification standards, Oceano representatives will issue Mercure housekeeper and tiler certification certificates to students who meet the certification standards.
Through this special in-store assistance training, trainees expressed that they have a more scientific and comprehensive understanding of A+ space delivery, and how to do the dense seam paving process and terminals. Good sales service has a deeper understanding, which makes them gain a lot.
Oshenno A+ space delivery no longer provides users with bricks, but an overall finished space based on aesthetics and ingenious construction, with high-quality products paired with professional paving. The process and construction standards solve the pain points of consumers, and provide one-stop considerate services to help users achieve a better and higher-quality living.
